About Cleaners Derby
Meet Chantelle, the owner of Cleaners Derby
I'm Chantelle Barratt and Cleaners Derby is my business. I built it so local homes get a cleaner they can genuinely rely on: vetted, insured, the same face where we can, and me on the end of the phone if anything is not right.
Why I started Cleaners Derby
Too many people around Derby have the same story: a cleaner who cancelled, a different stranger every week, or a national firm running their home from a call centre far away. Local households deserved better, so I built Cleaners Derby around the two things that were missing: trust and consistency.
Everything comes back to that. Our cleaners are vetted and insured, you stay with the same person wherever we can, and pricing is clear with no long contract to sign. If a clean is not right, you tell me and I put it right.
How Cleaners Derby works
We keep it simple, so booking a cleaner you can trust takes minutes.
- You get in touch. Call 07807 584671 or message us on WhatsApp with your postcode, the rooms, and how often you would like a clean. No long forms and no account to create.
- We send a vetted cleaner. One of our vetted, insured cleaners is booked in for your home, and you get a clear guide price up front.
- You keep the same cleaner. Wherever scheduling allows, the same person cleans your home each visit, so they learn how you like it done.
- You stay in control. Weekly, fortnightly, monthly or one-off. Change, pause or stop whenever life changes. No long contract.
What "vetted and insured" means here
Those words get used loosely, so here is what we mean by them.
- Vetted. I hold a clean ACRO criminal record check from the ACRO Criminal Records Office, and we check the identity and suitability of every cleaner before they set foot in your home, so you are not letting an unknown stranger in.
- Insured. We carry £1 million public liability cover with PolicyBee, so you are protected in the rare event something goes wrong.
- Accountable. You always reach a person on 07807 584671 or WhatsApp, not a ticket queue, and we follow up if a clean is not right.
What we stand for
Trust first
Vetted, insured cleaners you can be comfortable letting into your home.
Consistency
The same cleaner each visit, so standards stay high and nothing gets relearned.
Straightforward
Clear guide prices, no long contracts, no pushy sales.
Local
We cover Derby and the nearby villages, a message away rather than a national queue.
Where we clean
Cleaners Derby covers Derby and the surrounding Derbyshire villages. Staying local means dependable timekeeping and a quick response when you message. Not sure we reach your street? Send your postcode and we will tell you straight away.
About Cleaners Derby: common questions
Do you cover the whole of Derby?
Yes. We clean homes right across Derby and the nearby villages, from regular weekly and fortnightly visits to one-off cleans. If you are unsure we reach your street, just ask and we will confirm.
Are your cleaners vetted and insured?
Yes. I hold a clean ACRO criminal record check, we check the identity and suitability of every cleaner before they attend, and we carry £1 million public liability cover with PolicyBee, so your home and your peace of mind are protected.
How do I book a clean?
Call 07807 584671 or message us on WhatsApp with your postcode and what you need. You get a clear guide price up front, and there is no long contract to sign.
The people behind the clean
Friendly, vetted and local. Meet the people who keep your home fresh.
Ready for a cleaner you can rely on?
Tell us what you need and we will send a free WhatsApp quote, no pressure.